Social Stays That Pay

Redemption Requirements For Zoëtry Wellness & Spa Resorts, Impression Isla Mujeres by Secrets, Impression Moxché by Secrets, and Secrets Moxché Playa del Carmen, there is a 10-room minimum for this program. For all other resorts, minimum room requirements apply per season as follows:

• Low Season: 6-room minimum
• Mid Season: 8-room minimum
• High Season: 10-room minimum

Eligible groups will receive up to 4 complimentary rooms per group, based on seasonality*.

• Low Season: every 6th room free, max of 4
• Mid Season: every 8th room free, max of 4
• High Season: every 10th room free, max of 3.

For Zoëtry Wellness & Spa Resorts, Impression Isla Mujeres by Secrets, Impression Moxché by Secrets and Secrets Moxché Playa del Carmen only: All Seasons: every 15th room free, max of 3.

Eligible groups will also receive up to 4 complimentary room upgrades per group, based on seasonality*.

• Low Season: free upgrade for every 6th paid room, max of 4.
• Mid Season: free upgrade for every 8th paid room, max of 4.
• High Season: free upgrade for every 10th paid room, max of 3.

For Zoëtry Wellness & Spa Resorts, Impression Isla Mujeres by Secrets, Impression Moxché by Secrets, Secrets Moxché Playa del Carmen only: All Seasons: free upgrade for every 15th paid room, max of 3.

In addition to the complimentary rooms and upgrades, all eligible groups will receive the following:

• One cocktail hour for groups of 10 or more rooms (max of 30 people)
• Private check-in for groups arriving together
• 20% discount per person on spa services and 10% discount per person on spa products
• Group Coordinator for groups of 10 or more rooms
• Special welcome amenity for the group leader

The Social Stays That Pay program is only available to new social group reservations traveling through December 20, 2024. No rollbacks or re-bookings permitted.  Program applies to all room occupancies, as long as the single occupancy rooms do not exceed 30% of the group’s total reservations. If single occupancy rooms surpass 30%, those rooms will be considered based on double occupancy. All reservations must be booked through the same source to qualify. Not valid for Meetings & Incentives groups as defined by Inclusive Collection’s Standard Group Policy. This program is not available for groups crossing over any of the below holiday blackout dates.

Adult & Family Brands

Season Definition

2023

• High

June 4 – Aug 19, 2023

• Mid

Oct 29 – Nov 21, 2023

Nov 29 – Dec 20, 2023

• Low

Aug 20 – Oct 28, 2023

2024

• High

Jan 5- Feb 14, 2024

Feb 20 – Mar 22, 2024

Jun 9 – Aug 17, 2024

• Mid

Mar 31 – Jun 8, 2024

Oct 27 – Nov 26, 2024

Dec 4 – Dec 20, 2024

• Low

Aug 18 – Oct 26, 2024

2025

• High

Jan 5 – Feb 12, 2025

Feb 18 – Apr 11, 2025

Jun 8 – Aug 16, 2025

• Mid

Apr 20 – Jun 7, 2025

Oct 26 – Nov 25, 2025

Dec 3 – Dec 20, 2025­­

• Low

Aug 17 – Oct 25, 2025

Blackout Dates:

• President’s Week: February 15-19, 2024; February 13-17, 2025
• Easter: March 23-30, 2024; April 12-19, 2025
• US Thanksgiving: November 22-28, 2023; November 27-December 3, 2024; November 26-December 2, 2025
• Christmas/New Year’s: December 21- January 4 (every year)

Note: If a group’s travel dates overlap two seasons, the terms and conditions along with complimentary rooms and upgrades will apply based on the peak arrival day. For example: A 50 room group arrives in a span of 2 days. 15 check-in on June 8, 2024, 35 check-in on June 9, 2024. The terms and conditions along with complimentary rooms and upgrade will be calculated based on High Season as the June 9 date has the majority of room check-ins.

Eligible groups will receive the following:

• Complimentary room nights are calculated daily and are not cumulative. It is not required to have all paid rooms in the same room category in order to receive the complimentary room(s). Complimentary rooms are to be applied to the lowest total value room of any occupancy on each night that qualifies.
• Complimentary room upgrade applies to the lowest room category booked and for the group’s average length of stay. Upgrades are subject to availability and may be limited to specific room categories and exclude certain suite types.
• One (1), welcome cocktail hour for groups of 10 or more rooms for a max of 30 people. The hotel has the right to deny any additional person(s) over 30 people or may allow them to be added for an additional fee per person. Cocktail hour must be requested from the resort at least 30 days prior to arrival. Duration is one hour in a premium location, inclusive of drinks only. Food may be available at an additional cost and is at the discretion of the hotel.
• Private check-in for groups arriving together; must be requested from the resort at least 30 days prior to arrival.
• 20% discount per person on spa services and 10% discount per person on spa products. Valid once per person, per stay and not combinable with any spa promotions or coupons
• Group Coordinator for groups of 10 or more rooms
• Special welcome amenity for the group leader is limited to one per group. Amenity varies by resort.
• For Inclusive Collection’s Festive Friendzy promotion only: Local spirit tasting event duration is one hour. Location and event varies by resort, valid for groups of 10 or more rooms, max of 30 people. Additional staff, entertainment, décor and/or event time may be available for an additional fee. Entire event, including time and location, is subject to availability and is not guaranteed. Local spirit tasting must be requested from the resort at least 14 days prior to arrival.

The Social Stays that Pay program is combinable with all existing Institutional Promotions, Deal of the Day, and Add-on Packages, including free wedding packages if criteria are met separately. Not combinable with other group promotional offers unless otherwise specified. Restrictions may apply and this entire offer is subject to hotel availability. Program may change at any time without prior notice. Employees of tour operators and wholesalers do not qualify. Social Stays Thay Pay not applicable to Inclusive Collection Europe properties.

Redemption Requirements:

For Zoëtry Wellness & Spa Resorts, Secrets Impression Resorts & Spas, and Secrets Moxché Playa del Carmen, there is a 10-room minimum for this program. For all other participating hotels, minimum room requirements apply per season as follows:

• Low Season: 6-room minimum
• Mid Season: 8-room minimum
  • Festive Friendzy promotion: 6-room minimum
• High Season: 10 room minimum
  • Festive Friendzy promotion: 8-room minimum

Any groups requiring event services of any kind may be directed to the hotel’s Group Sales Manager and are subject to a surcharge.

The following must be reported according to the deadlines below, based on group size: (1) Lead PAX name (2) Room type (3) Booking date (4) Arrival date (5) Duration (6) Booking number (7) Room rate (8) Group name (9) Hotel name

Groups of 10 rooms or more: All rooms must be reported at least 60 days prior to first arrival date with above information.

Groups of 9 rooms or less: All rooms must be reported at least 45 days prior to first arrival date with above information.

No changes of any type are allowed 7 days or less prior to arrival

Please note, for groups of 10 rooms or more—calculations for complimentary rooms and upgrades will be based on the number of rooms reported at 60 days prior to the first arrival date. Additional rooms reported after the 60-day deadline will not be counted towards amenities.

If a group size increases from being 9 rooms or less to exceeding 10 rooms after the 60-day cutoff, the group is only eligible to receive Social Stays that Pay amenities up to 9 rooms as long as still reported 45 days prior to arrival.